Location: Gainesville, FL
Salary: $55,000 - $60,000

We want you! We welcome your knowledge, experience, story and expertise!

This is a professional position overseeing the Access Center which provides the first contact for persons seeking services, needing information about mental health, and/or addictions treatment.  This position requires the ability to conduct telephonic initial assessments and make appointments for appropriate services plus provide information and/or a referral to assure that consumers are satisfied with the outcome of this initial contact.  This position will be responsible for overseeing the day to day operations of the program/department and providing training and technical support to other Access and Admissions programs to support a "No Wrong Door" philosophy of care.  Clinical, crisis intervention, customer service, and supervisory skills as well as the ability to multi-task are essential requirements of this position to successfully direct the team of counselors that provide services to clients through the Access Center activities.  This position participates in the administrator on-call rotation.

Who are we looking for?

·  Master's degree in social work, mental health or related counseling master's degree required.

·  Current Florida LCSW, LMHC, LMFT, or Licensed Psychologist required.

·  Experience in crisis intervention training and knowledge of Crisis Line protocols preferred.

·  Bilingual in English and Spanish preferred.

·  Supervise daily operations of the Access Center team

·  Daily scheduling of staff and duties

·  Conduct routine call monitoring and secret caller checks for technical and quality review

·  Actively manage, onboard, and train incoming employees

·  Complete administrative duties such as approving time sheets, managing PTO, and conducting employee coaching and disciplinary action as needed

·  Oversee timely processing of internal and external referrals

·  Provide crisis intervention and emotional first aid for distressed callers

·  Maintain proper certifications and provide training for Access Center and back up crisis line staff

·  Partner with the multiple program managers/providers within Meridian to maintain great customer service, quality client care, and efficient workflows, including promoting the use of telehealth

·  Perform face-to-face, well-checks, biopsycholsocials, and other therapies as needed to maintain patient flow for program engagement

·  Complete monthly tracking and analysis of call management and access to service data

·  Perform all other duties of the Access Center

What You Will Love!

Friendly, flexible and lively work environment! We also believe in companywide celebrations and blood drives. Our employee engagement committee is always coming up with other fun activities for all.

• Work-life balance - Generous PTO accrual for vacation, sick leave and holidays.
• Benefits - Several health insurance plan options available including tax sheltered health savings account. Vision, dental, retirement, life insurance, Aflac and Long-Term Disability insurance, Employee Assistance Program (EAP) and accidental death are also available.
• Wellness Programs - Employees have an opportunity to earn a monthly discount on their medical plan premiums by participating in the Vitality wellness program.
• Compensation & Retirement - Competitive salaries and 403(b) retirement savings program with a gradual increase in company match, reaching up to 8% after 7 years of service.
• Growth & Education- Opportunities for growth and career advancement. Tuition reimbursement. Public service loan forgiveness and free clinical supervision.
• Perks - Cell phone plan discounts, travel reimbursement, LegalShield, pet insurance and more!

Knowledge, Skills, Abilities:

Specific competencies

in each employee's Competency Checklist.

Our Hiring Process:

• We pre-screen your application. If we find that your skills are a match for the position you applied for, we will then send your resume over to the hiring manager to schedule an interview.
• If the interview is successful our talent acquisition recruiter from Human Resources Department will reach out to you with a verbal job offer and send over your background check paperwork as well as your follow up & next steps email.
• After you have cleared the background screening process our talent acquisition team will then send you an overview with expectations for New Employee Orientation start date.

Our team is committed to helping you grow into the best version of yourself you were always meant to be. Thank you for considering joining the Meridian family!
How to apply:
If you are interested in making an impact while positively impacting the community apply below.

Simply apply through this website or visit us directly at https://meridian.e3applicants.... us in our mission to bring education about mental illnesses and substance use disorders and the treatment of those affected to the world.

We transform communities from the inside out.

Meridian is an Equal Employment Opportunity Employer. We are fully committed to attracting, retaining, developing and promoting the most qualified employees. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, status as a parent, national origin, age, marital status, disability (physical or mental), family medical history or genetic information, political affiliation, military service or because they are a protected veteran or other non-merit-based factors.