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Position Title: Program Manager Care Coordination
Location: Gainesville, FL
Salary: $55,000/Annually | Exempt

Why Choose Meridian?

For over 50 years, Meridian Healthcare has been a trusted provider of compassionate care for individuals facing mental health and substance use challenges. With service centers across 13 counties in North Central Florida, we are committed to transforming lives and communities from the inside out.

We live by our core values: Hope, Empathy, Accountability, Resilience, and Teamwork (H.E.A.R.T.). If these resonate with you, we invite you to become part of our dedicated and mission-driven team.

About the Role

This management role oversees case management services for children and adults experiencing mental health challenges, including co-occurring substance use disorders. The Manager is responsible for ensuring the program is consistently and adequately staffed, and that operations align with professional standards, contractual obligations, regulatory requirements, legal guidelines, and organizational policies and procedures. The program must meet performance expectations as outlined in the annual plan and/or budget.

Key responsibilities include supporting therapists in coordinating care with psychiatrists/ARNPs, child welfare and judicial entities, state hospitals, and assisted living facilities to promote integrated care. The Manager oversees the delivery of case management services, including scheduling to ensure optimal service provision. Services encompass assessment, service planning, advocacy, resource coordination, and documentation in compliance with State and Medicaid regulations.

Additional duties involve managing referrals, supporting case managers in building caseloads, and participating in community planning efforts, committees, and workgroups. The Manager also assists the Vice President with program development, grant writing, community liaison activities, and staff training initiatives.

This position requires strong management capabilities, independent judgment, and initiative. The Manager collaborates with clinical and support staff to monitor and achieve strategic goals, maintain service quality and volume, and ensure continuous program improvement. The role reports directly to a Vice President.

You Will:

• Direct the day-to-day clinical operations of the team.
• Hire, train, and supervise program staff, including completing performance reviews.
• Manage delivery of case management services in assigned counties
• Utilize and trains staff to proficiency in electronic health record and related technology assisted tools.
• Complete required reports
• Facilitate staff team meetings
• Direct and coordinate admission, assessment, and treatment processes in clinic and schools
• Work with data driven strategic planning initiatives and utilization management
• Promote collaboration between adult therapists and psychiatrists/ARNPs, clinicians, and external human service agencies.
• Provide case management supervision to team members
• Function as main document reviewer and case manager supervisor signor.
• Ensure provision of services that are welcoming, family-centered, developmentally appropriate and evidence-based inclusive of Recovery Oriented Systems of Care (ROSC), Strengths Based Case Management, and WRAP case management.
• Review and monitor documentation for timeliness and quality
• Ensure program staff meets productivity and documentation expectations

What We're Looking For

• Active Florida Certified Behavioral Health Case Manager (CBHCM) Supervisor credentialing preferred.

• Master's degree in social work, Psychology, criminal justice, nursing, rehabilitation special education, health education, or a related human services field and three years of full time equivalent professional experience serving the target population(s); or
• A bachelor's degree from an accredited university or college and five years of full-time equivalent case management experience serving the target population; and bring to the position a previous mental health targeted case management certification and have at least three years' experience with mental health case management.

What You'll Love About Working at Meridian

·Vibrant Culture: Friendly, flexible, and engaging work environment with regular celebrations and wellness events.

· Work-Life Balance: Generous PTO for vacation, sick leave, and holidays.

· Comprehensive Benefits: Multiple health insurance options, dental, vision, life insurance, long-term disability, and more.

· Wellness & Support: Employee Assistance Program (EAP), wellness incentives, and mental health resources.

· Retirement & Compensation: Competitive salary and a 403(b) retirement plan with up to 8% company match after 7 years.

· Growth Opportunities: Tuition reimbursement, career advancement pathways, and eligibility for public service loan forgiveness.

· Perks: Discounts on cell phone plans, travel reimbursement, LegalShield, pet insurance, and more.

Ready to Make an Impact?

Apply today and help us bring hope and healing to our communities.

Meridian is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.