Financial Counselor

 Gainesville, FL | Full-Time | $16.32/hr. (non-exempt)

Join Meridian Healthcare — Make a Difference Every Day

At Meridian Healthcare, we’ve spent over 50 years providing compassionate care to individuals facing mental health and substance use challenges. Guided by our H.E.A.R.T. values—Hope, Empathy, Accountability, Resilience, and Teamwork—we’re committed to improving lives and strengthening communities across North Central Florida.

We’re seeking a detail-oriented and customer-focused Financial Counselor to support our clients and ensure a positive financial experience.

What You’ll Do

• Assist clients in person and by phone with professionalism and compassion
• Verify insurance eligibility and explain financial responsibilities
• Collect co-pays, manage balances, and set up payment plans
• Maintain accurate billing and demographic information in the EMR
• Support scheduling and collaborate with front desk teams to improve collections
• Ensure client accounts and financial documents are accurate and up to date

What We’re Looking For

• Associate’s degree in Business or related field OR
  High School Diploma with 2+ years of office or customer-facing experience
• Experience with billing, insurance verification, or healthcare settings preferred
• Strong attention to detail, communication, and customer service skills

Why Meridian?

 Mission-driven culture that puts people first
 Generous PTO and strong work-life balance
 Comprehensive benefits package
 403(b) retirement plan with company match
 Career growth and tuition reimbursement
 Wellness programs and employee perks

Make an Impact

Help patients navigate their financial journey with care and clarity. Apply today and be part of a team that brings hope and healing to our communities.

Meridian Healthcare is an Equal Opportunity Employer.

For information on Florida's Care Provider Background Screening Clearinghouse and screening requirements, visit https://info.flclearinghouse.com.

Meridian is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all qualified applicants are considered without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status