TIEH Team Lead

Full-Time | TIEH | $60,000 Annually | Exempt

Meridian has provided compassionate mental health and substance use services for more than 50 years, helping individuals and communities across North Central Florida build healthier futures.

BUILD YOUR CAREER WHILE MAKING A DIFFERENCE

Are you a compassionate behavioral health professional who believes meaningful change begins with meeting people where they are, building trust, and helping them find a path forward?

As the TIEH Team Lead at Meridian, you'll lead a multidisciplinary team dedicated to supporting individuals experiencing or at risk of homelessness. Working alongside Care Coordinators, a Clinician, an Outreach Specialist, and a Peer Support Specialist, you'll help your team build meaningful relationships with individuals in the community and connect them with the services and resources they need to move toward greater stability, independence, and recovery.

This is not a role that's limited to the walls of an office. You and your team will be present in the community, including shelters, client homes, areas near homeless encampments, community events, and Meridian locations. Whether you're guiding outreach efforts, strengthening community partnerships, supporting your team, or advocating for someone who may not know where to turn, your leadership can help open the door to treatment, housing, resources, and hope.

WHAT'S IN IT FOR YOU?

Competitive salary: $60,000 annually
Generous PTO for vacation, sick leave, and holidays
Medical, dental, vision, life insurance, and long-term disability
403(b) retirement plan with company match
Tuition reimbursement to support continued education and career growth
Professional development and leadership growth opportunities
Public Service Loan Forgiveness eligibility
Employee Assistance Program and wellness resources
Career advancement opportunities
Additional employee discounts and perks
The opportunity to grow as a leader while making a meaningful impact in the lives of individuals experiencing or at risk of homelessness

WHAT YOU'LL DO

As the TIEH Team Lead, you'll provide hands-on leadership to an interdisciplinary team providing outreach, care coordination, clinical services, and peer support to individuals experiencing or at risk of homelessness. You'll help your team meet individuals where they are, identify their needs, and connect them with resources that support recovery, independence, and long-term stability.

Your responsibilities may include:

Lead and support an interdisciplinary team of Care Coordinators, a Clinician, an Outreach Specialist, and a Peer Support Specialist.
Oversee community outreach efforts to identify, engage, and connect individuals who may be eligible for TIEH services.
Build and maintain strong relationships with community stakeholders, referral sources, homeless shelters, service providers, and other community partners.
Identify and participate in targeted community outreach events to increase awareness of available services and connect individuals with care.
Work with clients and members of the care team to develop individualized service plans with meaningful goals, including progress toward stable housing.
Connect clients with services and resources that support their individual needs, including psychiatric care, substance use treatment, medical and dental care, employment assistance, temporary shelter, and longer-term housing.
Advocate for clients while working collaboratively with community agencies and Meridian programs.
Maintain communication with agencies and providers involved in a client's care to monitor progress and evaluate the effectiveness of services.
Guide the TIEH team in implementing best practices for serving individuals experiencing homelessness, behavioral health challenges, substance use concerns, and other complex needs.
Conduct face-to-face visits to monitor client progress toward treatment and service plan goals.
Support outreach and service delivery in community-based settings, including homeless shelters, client homes, areas near homeless encampments, and Meridian clinics.
Monitor individual and team productivity, impact hours, and applicable revenue goals.
Research and maintain current information about community resources available to support clients.
Ensure timely, accurate, and high-quality client records, medical record documentation, and daily progress notes.
Conduct peer reviews and chart audits to support quality of care, documentation standards, and compliance.
Support required data collection and data entry associated with the program's federal grant.
Perform additional duties as necessary to support TIEH program goals and the individuals and communities we serve.

WHAT YOU'LL BRING

Education & Experience

Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or a related field.
Experience working with individuals experiencing or at risk of homelessness is preferred.
Experience serving individuals with mental health and/or substance use challenges is preferred.
Previous experience in community outreach and care coordination is preferred.
Previous supervisory, leadership, or management experience is preferred.
Experience building relationships with community organizations and connecting individuals with services and resources is valuable in this role.

YOUR LEADERSHIP TOOLKIT

You'll be successful in this role if you're a compassionate, resourceful leader who is comfortable stepping into the community, building relationships, supporting a multidisciplinary team, and advocating for individuals with complex needs.

You'll bring:

Leadership & Team Support: The ability to guide, encourage, and support a multidisciplinary team while promoting accountability, collaboration, and quality care.
Compassion & Empathy: The ability to approach every individual with dignity, respect, patience, and an understanding that everyone's path toward recovery looks different.
Community Outreach: The ability to engage individuals in community settings and build trust with people who may traditionally experience barriers to accessing services.
Client Advocacy: A commitment to helping individuals navigate complex systems and connect with services that support their recovery, independence, and stability.
Relationship Building: The ability to develop productive partnerships with shelters, community agencies, healthcare providers, referral sources, and other stakeholders.
Care Coordination: The ability to help clients identify goals, navigate resources, and remain connected with services that support their individual needs.
Communication: Strong interpersonal and communication skills with the ability to work effectively with clients, team members, organizational leadership, and community partners.
Organization & Prioritization: The ability to balance leadership responsibilities, outreach activities, client needs, documentation, program requirements, and competing priorities.
Quality & Compliance: Strong attention to documentation and the ability to support accurate records, peer reviews, chart audits, and program requirements.
Problem-Solving: The ability to navigate complex situations, identify resources, and work collaboratively toward practical solutions.
Adaptability: The ability to work effectively in a variety of community environments and respond to the changing needs of clients and the program.
Teamwork: A collaborative approach to ensuring clients receive coordinated, compassionate, and meaningful support.

TRAVEL & COMMUNITY-BASED WORK

This role goes beyond a traditional office setting. The TIEH Team works directly within the community to build relationships and connect individuals with services where they are.

A current Florida driver's license and acceptable driving record are required.
Candidates must meet Meridian's motor vehicle and company insurance eligibility requirements.
Center Driver eligibility requires candidates to be at least 21 years of age with an active Florida driver's license.
Driving eligibility includes no more than three moving violations and/or accidents within the past three years and no major violations within the past five years.
Regular community-based work may include homeless shelters, client homes, areas near homeless encampments, community events, Meridian clinics, and other locations where individuals can be connected with services.
Candidates should be comfortable working independently in community settings while maintaining close collaboration with their team and organizational leadership.

LEAD WITH COMPASSION. HELP CREATE PATHWAYS TO HOPE.

At Meridian, we believe that everyone deserves to be treated with dignity, compassion, and hope, regardless of where they are in their journey.

As our TIEH Team Lead, you'll have the opportunity to lead a team that reaches beyond traditional healthcare settings to connect with people who may face significant barriers to receiving help. Sometimes making a difference begins with a conversation, a connection to treatment, a safe place to stay, or having someone who is willing to advocate and help navigate the next step.

Your leadership will help your team build those connections while empowering individuals to work toward stable housing, improved health, greater independence, and continued recovery.

If you're a compassionate behavioral health professional who believes in the power of outreach, advocacy, teamwork, and meeting people where they are, we'd love to hear from you.

Apply today for the TIEH Team Lead position at Meridian Healthcare.

ABOUT MERIDIAN

For more than 50 years, Meridian Healthcare has provided behavioral health and substance use services throughout North Central Florida. Our mission is to bring hope and healing to individuals, families, and communities.

Our culture is guided by our H.E.A.R.T. values: Hope, Empathy, Accountability, Resilience, and Teamwork.

We're committed to creating a supportive workplace where employees can grow, contribute, develop their careers, and make a meaningful impact.

For information on Florida's Care Provider Background Screening Clearinghouse and screening requirements, visit:
https://info.flclearinghouse.com/

Meridian is proud to be an Equal Opportunity Employer.

Benefits and program eligibility may vary by position. Employment is subject to applicable position requirements, including driving eligibility, background requirements, and organizational policies.