Care Coordinator | Gainesville/Lake City | QTR 2 |10.21

Location:  Lake City/Gainesville
Rate of pay: $17.12/hour

This is an independent professional position performing assessments, service brokerage, and advocacy services for persons up to the age of 25 that experiences a behavioral health crisis that meets criteria for care coordination as a response through the Mobile Response Team. Care Coordinators works closely as a part of the Mobile Response Team staff assisting when there is a crisis call, responding when needed as an on-call advocate. The Care Coordinator identify and engage eligible individuals in services, with the goal of reducing admissions to the CSU and assuring follow-up appointment within 72-hours. The Care Coordinator links clients with community, natural, and professional support systems to meet socioeconomic and physical and behavioral health care needs, and provides psychoeducational interventions to assist in recovery and wellness. Care coordination is intended to be short term and intensive. The work is performed with a high degree of independence; however, work is reviewed through conferences, supervision and required reports.  Work is performed in the community, schools, hospitals, client homes, CSU and Detox, and Meridian offices and clinics.  Care Coordinators also work in conjunction with the Emergency Screening Department and provides cross-department coverage when needed.

Minimum Qualifications:

  • Bachelor's degree from an accredited university or college with a major in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, or a related human services field; 1-year experience with population; OR Bachelor's degree from an accredited university or college and two years' full time or equivalent experience with population.
  • Trained in SSI/SSDI Outreach, Access and Recovery (SOAR) within six months of employment.

Drivers Requirement:

Must have a current Florida Driver's License with a clean driving record while meeting company insurance requirements.
In order to qualify as a Center Driver, the candidate must at least 21 years of age and have an active Florida Driver's license.  Motor Vehicle Record will be reviewed for eligibility.  No more than 3 moving violations and/or accidents within the past 3 years and no major violations during the past 5 years. Drivers over 65 years old must provide a current doctor's note stating they have no driving limitations. 

Essential Duties/Responsibilities:

  • Receives and responds to calls from the Mobile Response Team system, coordinates activities of others to ensure response within one hour or less.
  • Responds to crisis situations, conducts risk assessments, and completes safety planning with individuals in crisis.
  • Ensures the warm handoff of clients to appropriate agencies or services in the community including transportation, assisting with completing consent to treatment, release of information, and attendance at initial sessions.
  • Provides bio psychosocial evaluations.
  • Provides after-hours or on-call response.
  • Provides services on telephonically and/or through telehealth and face-to-face.
  • Informs community organizations of Mobile Response Team services available.
  • Provides assistance to facilitate client keeping appointments for follow-up.
  • Completes assessments of service needs of clients enrolled in care coordination.
  • Develops a plan for services with specific goals and objectives.
  • Links clients with services and resources identified in the plan.
  • Maintains contact with all staff/agencies providing services for the purpose of monitoring client progress and assessing appropriateness of services.
  • Serves as an advocate for the client with a wide variety of community agencies and Center programs.  Promotes community program development to meet client needs.
  • Researches, develops and maintains a comprehensive list of community resources that includes addresses, phone numbers, and names of contacts for each resource.
  • Participates in care coordinator calls with Managing Entity

·  Cross-department work in Access Center and Emergency Screening is common and a spirit of cooperation as needed.  Staff is required to stay over shift, which may require cross-department floating, until appropriate and sufficient staff has arrived.  At times, in circumstances of staff call-outs, increased client acuity or supervisor requests, staff is required to stay until dismissed by Supervisor, Staffing Department or Administrator on-call. 

·  General Duties while cross covering in Emergency Screening will be reviewed with Supervisor prior to training and working shifts in the CSU.

  • Performs other duties as required to meet program and departmental goals and objectives

Knowledge, Skills, Abilities:

Specific competencies required are identified on a department/program specific basis and identified in each employee's Competency Checklist. 

Meridian is an Equal Employment Opportunity Employer.  We are fully committed to attracting, retaining, developing and promoting the most qualified employees.  All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, status as a parent, national origin, age, marital status, disability (physical or mental), family medical history or genetic information, political affiliation, military service or because they are a protected veteran or other non-merit based factors.