Location: Lake City, FL 
Salary: $38,665-$58,000

Position Summary:

This position will be working in a clinic setting.  This role provides liaison services to clients and their families, inpatient/outpatient Meridian staff, community agencies, and insurance carriers.  Responsibilities include obtaining authorization for services, concurrent review for continued authorization for services, individual/family/group counseling, appropriate referrals, and discharge/transition arrangements including follow up appointments.

Minimum Qualifications:

MA/MS required from an accredited university with major course work in the areas of psychology, sociology, social work, health education or a related human services field.  One year of experience in case management preferred.  Experience working with children/teens preferred

Driver Requirement:

Must have a current Florida Driver's License with a clean driving record while meeting company insurance requirements

In order to qualify as a Center Driver, the candidate must at least 21 years of age and have an active Florida Driver's license.  Motor Vehicle Record will be reviewed for eligibility.  No more than 3 moving violations and/or accidents within the past 3 years and no major violations during the past 5 years. Drivers over 65 years old must provide a current doctor's note stating they have no driving limitations. 

Essential Duties/Responsibilities:

-  Obtaining collateral information about history and prior treatment from clients, their families, the school, other community agencies, and referral sources

-  Scheduling appropriate follow up appointments for services with MBHCI and referrals to other agencies as needed

-  Collaborates with the interdisciplinary team to ensure appropriate treatment in the least restrictive environment

-  Coordinates care with the school to ensure client is receiving maximum support and benefits of on-site services

-  Conducts counseling sessions with clients, including family and group sessions

-  Serves as a point of contact for family members, MBHCI staff, and community agencies

-  Educates family members and clients regarding their diagnosis and provides appropriate community resources

-  Provides consultation and crisis intervention as needed

-  Performs concurrent review with insurance agencies to secure authorization for services

-  Participates in Quality Improvement initiatives

Customer Service:

• Establishes a welcoming therapeutic relationship with clients and families to the extent possible
• Provides confidentiality throughout treatment as requested by client and family and prescribed by Florida State Law and obtains authorization for release of information as needed
• When not engaged in work-related tasks or activities, keeps personal conversation quiet to avoid being misinterpreted by clients.
• Treats all customers - clients, staff, other departments, and community - with courtesy

Communication:

• Documents clearly, timely, and effectively utilizing appropriate methods/records
• Seeks supervision/information as needed
• Attends staff meetings
• Alerts school staff (Principal/Vice-Principal and Counselor) and Supervisor when going off campus during work hours

• Requests time off with appropriate notice. Notifies school staff (Principal/Vice-Principal and Counselor) and Supervisor as appropriate as soon as possible if calling off for illness or emergency

Team Work:

• Orients and mentors new staff members as needed and as appropriate
• Considerate of other team members
• Channels questions, suggestions, and constructive criticism appropriately
• Works with the team to identify opportunities for improvement

Infection Control and Employee Health

• Reports communicable illnesses in clients to the Nurse Manager and Infection Control Practitioner (CNO)
• Practices effective hand hygiene, hand washing, and cough etiquette
• Reports to Employee Health for pre-employment tuberculin skin test and annual skin testing
• Enforces Standard Precautions and Transmission-based Precautions in all aspects of client care

Knowledge, Skills, Abilities:

Specific competencies required are identified on a department/program specific basis and identified in each employee's Competency Checklist.  The following are general and apply to all positions with this title.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demand:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions