Program Manager - MRT | Lake City | #40307 | 7.21

Rate of Pay: $65,000 | Exempt

Location: Lake City


Position Summary:
This is an independent professional position providing the ongoing development, training and supervision of the Mobile Response Team and the coordination of professional relationships with law enforcement, school board, hospitals and various outside agencies.  Duties include responding directly to requests for deployment and assures people in crisis receive immediate and ongoing assistance.  Work is performed under the direction of a higher level supervisor and is reviewed through conferences, reports and observation of the results obtained.


Minimum Qualifications:

Licensure in mental health, social work marriage and family counseling or any related mental health field is required. 


Drivers Requirement:
Must have a current Florida Driver's License with a clean driving record while meeting company insurance requirements.
In order to qualify as a Center Driver, the candidate must at least 21 years of age and have an active Florida Driver's license.  Motor Vehicle Record will be reviewed for eligibility.  No more than 3 moving violations and/or accidents within the past 3 years and no major violations during the past 5 years. Drivers over 65 years old must provide a current doctor's note stating they have no driving limitations. 


Essential Duties/Responsibilities:

  • Receives and responds to calls from the Mobile Response Team, coordinates activities of others to assure response within one hour or less.
  • Responds to crisis situations, conducts risk assessments, and completes safety planning with individuals in crisis.
  • Develop safety standards for mobile response team including memorandums of understanding with all law enforcement agencies, the school board, and other participating agencies.
  • Assures the warm handoff of clients to appropriate agencies or services in the community including transportation, assisting with completing consent to treatment, release of information, and attendance at initial sessions.
  • Provides supervision and clinical training
  • Meets with staff through individual and group meetings in analyzing case management problems and in improving their diagnostic and clinical counseling skills.
  • Ensures the proper tracking of data and statistical information related to the mobile response program.
  • Provides clinical therapy and counseling to individuals, couples and families.
  • Provides after-hours on-call supervision and response.
  • Provides counseling services telephonically, through telehealth and face-to-face
  • Informs community organizations of the mobile response team services available.
  • Collaborates with local agencies including law enforcement and the schools to develop and implement community-wide strategies related to on scene response.
  • Coordinates and assists with implementation of program policies and procedures.
  • Participates in a Crisis Intervention Team (CIT) training with law enforcement
  • Comply with Meridian's policies and procedures.
  • Complete electronic documentation in a timely manner.
  • Performs other duties as required to meet program and departmental goals and objectives.

Knowledge, Skills, Abilities:

Specific competencies required are identified on a department/program specific basis and identified in each employee's Competency Checklist.

Meridian is an Equal Employment Opportunity Employer.  We are fully committed to attracting, retaining, developing and promoting the most qualified employees.  All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, status as a parent, national origin, age, marital status, disability (physical or mental), family medical history or genetic information, political affiliation, military service or because they are a protected veteran or other non-merit based factors.