Location: Gainesville, Ocala, Lake Butler and Palatka FL
Rate of Pay: $15.00/hour

Serves as liaison between client relations units and functions as a team leader for a particular unit.  The work required the use of independent judgment and initiative in carrying out duties and responsibilities of maintaining a professional office setting, and the ability to provide clerical support on all levels within the Center.  This position requires heavy public contact.

Minimum Qualifications:

· An Associate of Arts (AA) degree, preferably in Business, and experience in general clerical, secretarial, receptionist experience, preferably including third party billing

· OR

· Graduation from a standard high school or its equivalent and two years of general office, secretarial or clerical experience, one of which must be in dealing with the public, preferably in a clinical setting and/or dealing with third-party billing.

· ** Must be able to type at least 27 wpm on prescreen assessment and score at least 65% on general assessment.

Essential Duties/Responsibilities:

· Greet and assist telephone and on-site customers with inquiries and questions; refer to most appropriate department for assistance

· Provide telephone and office coverage during regular business hours and special circumstances.

· Provide receptionist and/or secretarial duties for Department, including but not limited to: transcription, correspondence composition, typing, filing, photocopy, mail sorting and distribution, and scheduling of appointments

· Maintain accounts receivable register, deposits, petty cash, and related service paperwork

· Verify client payor eligibility status and, if managed care payor, process appropriate paperwork to obtain authorization for payment of service

· Create, maintain, and update in Profiler files and other databases/ spreadsheets and/or other information used to track information for department, and provide reports on such information as needed

· Maintain and update Center Wide Policy Manual, Procedure Manuals, as well as Program-specific policies and procedures in Department, assisting supervisor with employee notification and training, when necessary

· Conduct and monitor the preparation and distribution of appointment notices, service lists/statements, collections notes/statement, reports and procedures as needed/required for program/office

· Coordinate clinic doctor schedules and clients appointments, including on-going evaluation and initiation of necessary changes to maintain a smooth, efficient running clinic.

· Performs other duties as required to meet program and departmental goals and objectives.

Knowledge, Skills, Abilities: